7th August 2026Ombudsman introduces PSOW – A Targeted Phone Service for ComplainantsThe Ombudsman has introduced PSOW – a targeted phone service to support people who may be hesitant to make a…
25th June 2026Ombudsman Wales Third Sector SurveyUnder the Ombudsman Wales new Strategic Plan, there is a commitment to strengthening the relationship with third sector organisations in…
6th November 2024Ombudsman report published: Are we caring for our carers?Ombudsman Wales Investigation into Carers’ Needs Assessments The Public Services Ombudsman for Wales has published an Own Initiative investigation report…
Safeguarding Conference at the Village Hotel in Cardiff – 15th November 2024 (Bookings Now Open)9th October 2024