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C3SC – COVID-19 Response: Supporting Volunteering and Community Activities

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Cardiff Third Sector Council

COVID-19: Supporting Volunteering and Community Activities

The Staff team at Cardiff Third Sector Council are currently fielding enquiries from

  • Individuals
  • Voluntary and Community groups developing their own responses and contingency plans
  • Public Sector partners seeking the best way to access safe, coordinated voluntary and community-based support for the residents of Cardiff

In our role as the CVC we are concentrating our efforts on being the conduit between support offered and support needed, whilst supporting organisations, some newly formed, with their governance and planning. We wish to reassure you of the measures C3SC is taking during the current pandemic. Our office in Baltic House is closed. However, we plan to operate as far as possible through remote working. We are remaining up to date with official guidance on face to face meetings, and therefore at the present time we are keeping meetings to the minimum and only attending those where our presence is essential. In addition to emails, we may be able to video or telephone conference where required on request. If you have any enquiries, please email [email protected] or telephone your usual contact or see our website for our contact details.  


General Advice

If you are looking for general advice, then please visit our website to download information sheets on a range of issues and policies relevant to volunteering and the third sector.

We have set up a specific opportunity for people who are interested in volunteering or looking for volunteers at this time to help out during the Covid-19 pandemic whilst being mindful of the importance of working in the best possible ways to harness the willingness and energy of those who are well and willing with the key areas of need, whilst protecting the helper as well as the person needing help; if you are interested in helping out in the community or seeking volunteers to support your activities or services, then please register here. 

We will share information we receive on changes/cancellations of events or the availability of other services, including Information and guidance on key things to consider when volunteering or recruiting volunteers on our website

C3SC Staff Contacts
C3SC’s staff team are working from home but can be contacted in office hours via the following email in the first instant and mobile contact numbers if urgent. Please bear with us if you do not receive an instant response.

General Enquiries: Individuals requiring practical support/seeking help (non-emergency)

[email protected]

Support for C3SC Website, Volunteering-Wales portal and Volunteer Management

[email protected]

07714 750 707

Dewis Cymru Support Officer and support for BME groups supporting Trustee Board to increase governance skills and diversity – through mentoring, health checks, peer support

[email protected]

07973 725 477

Health and Social Care Facilitator – strengthening connections between third sector health, social care and wellbeing groups and services and the Health Board and other public services

[email protected]

07973 725 355

Information, advice and support for community groups and third sector providers – on being a trustee, running your group/activities, constitutions, funding etc. – to help you in the fantastic work you do
Participation and Engagement Coordinator

[email protected]

07973 725334

TSDO – Cardiff North and East

[email protected]


TSDO – Cardiff City and South East

[email protected]   (South East)

[email protected]           ( Cardiff City)

TSDO – Cardiff West and South West

[email protected]

07973 725 502


We will provide you with updates as the situation changes. All of us here at C3SC hope that you, your families, friends and colleagues keep safe and well.

The C3SC Team


COVID-19 Advice Translated Into Other Languages
Ymateb Cymunedol i COVID-19 – Galluogi Ymarfer Diogel Ac Effeithiol

Join Our Community

C3SC’s Community Platform is a free virtual social network for residents of Cardiff to follow discussions on various social and or business topics, get support to run or start a project, Community Interest group or charity, find funding, share documents and photos, follow and meet new friends, find jobs and volunteering opportunities, find, rate and provide your feedback to us and other organisations.

Join Our

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C3SC’s Community Platform is a free virtual social network for residents of Cardiff. Register now to share your views, contribute to your community and provide your feedback to us and other organisations.

Please note that C3SC cannot take responsibility for the information other organisations produce, for example, in their resources, and on their websites. The views of other organisations are not necessarily the views of C3SC.

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