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Volunteers urgently needed: Citizens Advice (Witness Service, Cardiff Magistrates Court)

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Please forward on this opportunity to people interested in the below. This is posted on behalf of Citizens Advice:


Volunteer with our Witness Service
We’re looking for volunteers who have a friendly, mature and empathetic manner towards others. You need to have good listening and verbal communication skills. We’re also looking for people who are non-judgemental and impartial in supporting all people, and who have the confidence to support vulnerable people and people with specific needs.

Who can apply?
We have over 3,000 highly trained volunteers who come from a wide range of backgrounds. They’re on hand to help witnesses feel valued, respected and able to give their best evidence in court. Could you be a part of our story in your community?

Want to join our team?
We have opportunities in England and Wales. You’ll get full training, support and accreditation – and a warm welcome.

You can apply if you’re 18 years old or over. You’ll also need to commit to:

  • at least 12 months (if you’re studying we can talk about what happens during the holidays)
  • training
  • undergo an enhanced DBS clearance

Frequently asked questions
Our role profiles below give an overview of our roles, but if you’d like to know more about volunteering our frequently asked questions might be helpful.

How to Apply
We use an online application form. This will ask you some questions about yourself, and then about any skills, qualities or experience you have that are relevant to the role. Do think carefully about these answers. Try to give examples where relevant – we generally need more than one line responses. The more information you give us, the more we can get a picture of whether you will be right for the role.

Apply now

… or contact [email protected] for assistance.

Your information
The information you give us on the application form is used to help us decide whether you will be right for our role. It will be seen by our Volunteer Development Team Leaders and shared at a local level with the appropriate staff members who will lead the recruitment process. We also ask separately for information that will help us monitor the diversity of our applicants. This anonymous and will not be seen by the Team Leaders.




Equal Opportunities Monitoring Form
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