Course Outline

Introduced in pathfinder areas from April 2013 and rolled out nationally from October 2013, universal credit (UC) will transform the current means-tested benefits and tax credit systems. This Citizens’ Advice Bureau course will look in-depth at the detailed rules, including how entitlement is assessed and the claims and administration procedures. Recommended for those with existing knowledge of the benefits system.

By the end of this course you will be able to:

·        explain how and when UC will affect new and existing claimants

·        describe who is entitled and how to qualify

·        explain how to calculate UC, including help towards housing costs

·        outline the claims and administration procedures

·        explain the rules around transitional protection, conditionality and sanctions, disputes and appeal rights

Level: Intermediate

Tutor: Jane Nelson

In order to receive your 25% discount, please quote the following promotional code on the booking form: OFFERWBOCT25.  Deadline: Tuesday 24th September 2013.

Full details for all our courses, including fees and an online booking form, can be found at: http://www.citizensadvice.org.uk/advisertraining