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Update on Cardiff Family Information Service – Directory of Support Services in Cardiff

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We’ve been asked to pass on this message to our members…

Dear Network Member

As an organisation who deliver services to Families and Young People in Cardiff, we are sending you this e-mail on behalf of the Cardiff Family Information Service who we are supporting with the development of their new, improved Directory of Services for Families, Young People and Professionals in Cardiff.

Including your service details on the Family Information Service Directory is free and you will be joining a wide range of other services who have already provided content detailing what they do.

If you are a service that has already submitted details you can review and update them at any time. This process is straightforward, however please see attached a step by step user guide to completing the process. A version of this guide is available online once you have provided an appropriate e-mail address and received an e-mail back to that address with your pin number to access the ‘Administration Page Link’.

For services who previously provided updates to the SproutDirect, submitting content to the Family Information Service Directory will automatically populate the SproutDirect.

In addition, the Family Information Service maintains directories of Childcare and Activities, so if your service provides childcare or activities that could contribute to those directories please feel free to submit content for them using the appropriate directory link.

Please note: this request has been circulated through a number of Cardiff networks, therefore you may receive this request more than once. Can you also please liaise with your colleagues to ensure that the Family Information Service only receives one update on behalf of your service.

If you are aware of any services that you cannot see on the Family Information Service Directory, that you think would benefit from being included, please encourage them to submit their details online or to contact the Family Information Service on:

Telephone: (029) 2035 1700

E-mail: [email protected]

If you have any questions please do not hesitate to contact the Family Information Service on the contact details above.

Many Thanks in anticipation of your support with this request

Cardiff Family Information Service


Here’s a link to the online update user guide.

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Please note that C3SC cannot take responsibility for the information other organisations produce, for example, in their resources, and on their websites. The views of other organisations are not necessarily the views of C3SC.

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