WCVA is pleased to invite you to Talking Points: A Personal Outcomes Approach Seminar, which aims to inform the development of Wales’s Social Services National Outcomes Framework. 

Who: Bringing academic rigour, researchers Ailsa Cook and Emma Miller have been working with the Scottish Government to develop Talking Points: A Personal Outcomes Approach combining user and carer involvement with an outcomes approach to planning, delivering, evaluating and improving services. http://www.jitscotland.org.uk/action-areas/talking-points-user-and-carer-involvement/ 

Why:  Wales is at a crucial point with its own National Outcomes Framework – we can usefully learn from Scotland about how they have created a robust outcomes approach that brings people, their families and carers, service providers and service commissioners together.

What:  For Wales:

– How do we create a usable approach that works for all stakeholders?
– How do we avoid reverting to performance measures/KPIs and missing personal outcomes?
– Does the Talking Points Personal Outcomes Approach work with Results Based Accountability (RBA)?
– What does Wales need to do next?

Background information:

·         A four page briefing on Talking Points http://www.jitscotland.org.uk/downloads/1340881923-Talking%20Points%20-%20Summary%20Briefing%20-%2021%20June%202012.pdf

·         A detailed practical guide

http://www.jitscotland.org.uk/downloads/1340881891-Talking%20Points%20-%20Practical%20Guide%20-%2021%20June%202012.pdf

Directions – Please see attached or please click on the

following link Glamorgan building