Creating change – best practice in citizen-centred services

Within Wales it is a commonly heard maxim that citizens are the experts on how services should be delivered. Across the Welsh housing sector, and the wider public arena, many organisations are working to develop better ways of listening to service users.  But despite this, actual examples of initiatives where engagement has led to positive change remain thin on the ground.

This seminar brings together some of the best examples of citizen engagement for a day of learning and information-sharing.

Price: Standard: £95  Concession: £55