Advanced Substance Misuse Awareness
This NewLink Wales course is aimed at people who have completed NewLink Wales’ Substance Misuse Awareness course and it may also be suitable for people who have some knowledge of...
This NewLink Wales course is aimed at people who have completed NewLink Wales’ Substance Misuse Awareness course and it may also be suitable for people who have some knowledge of...
Many organisations are seeing the benefit of gathering "real-life" stories from service users, staff and volunteers to help improve their service delivery. This session explores the range of methodology being...
Working effectively with interpreters should be a skill, which every professional possesses. Working with an interpreter does present challenges and to ensure that equal opportunities are upheld and that certain...
Customer Profiling and Equality Information:Analysis, Outcomes and Improving Service DeliveryThis is a chance to increase your knowledge about how the equality information that you gather through customer profiling and other...