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DTSTART;VALUE=DATE:20121010
DTEND;VALUE=DATE:20121012
DTSTAMP:20260404T234647
CREATED:20121009T230000Z
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UID:44938-1349827200-1349999999@c3sc.org.uk
SUMMARY:Advanced Substance Misuse Awareness
DESCRIPTION:This NewLink Wales course is aimed at people who have completed NewLink Wales’ Substance Misuse Awareness course and it may also be suitable for people who have some knowledge of substance misuse already. \nVoluntary sector price: £155
URL:https://c3sc.org.uk/event-single/advanced-substance-misuse-awareness/
LOCATION:Cardiff\, Cardiff
CATEGORIES:Training
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20121011
DTEND;VALUE=DATE:20121012
DTSTAMP:20260404T234647
CREATED:20121010T230000Z
LAST-MODIFIED:20121010T230000Z
UID:44947-1349913600-1349999999@c3sc.org.uk
SUMMARY:Introduction to storytelling in organisations
DESCRIPTION:Many organisations are seeing the benefit of gathering “real-life” stories from service users\, staff and volunteers to help improve their service delivery. This session explores the range of methodology being used to collect and share stories and offers some practical exercises to get you thinking about how you might approach story gathering in your work. \nThe course is designed for frontline staff and managers looking to use story telling to engage service users\, citizens and communities. \nFind out more on the Participation Cymru website.
URL:https://c3sc.org.uk/event-single/introduction-to-storytelling-in-organisations/
LOCATION:The Environment Centre\, Swansea\, The Environment Centre\, Swansea
CATEGORIES:Training
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DTSTART;TZID=Europe/London:20121011T093000
DTEND;TZID=Europe/London:20121011T123000
DTSTAMP:20260404T234647
CREATED:20121011T083000Z
LAST-MODIFIED:20121011T083000Z
UID:44949-1349947800-1349958600@c3sc.org.uk
SUMMARY:Working with Interpreters
DESCRIPTION:Working effectively with interpreters should be a skill\, which every professional possesses. Working with an interpreter does present challenges and to ensure that equal opportunities are upheld and that certain groups are not denied access to any services. To achieve this aim\, all professionals should receive training in working with interpreters as a core part of their professional training. \nBarnardo’s Neville Street has organised a workshop for professionals to provide them with the skills and knowledge required to work more effectively with interpreters. \nDesigned for: \nProfessionals who need to work with interpreters to enable effective communication with non-English speaking clients/service users. \nAim \nThis workshop aims to provide participants with better understanding of Working with Interpreters.
URL:https://c3sc.org.uk/event-single/working-with-interpreters-2/
LOCATION:Barnardo’s Cymru Head Office\, Trident Court East Moors Road\, Cardiff CF24 5TD\, Barnardo's Cymru Head Office\, Trident Court East Moors Road\, Cardiff CF24 5TD
CATEGORIES:Training
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DTSTART;TZID=Europe/London:20121011T093000
DTEND;TZID=Europe/London:20121011T150000
DTSTAMP:20260404T234647
CREATED:20121011T083000Z
LAST-MODIFIED:20121011T083000Z
UID:44951-1349947800-1349967600@c3sc.org.uk
SUMMARY:Tai Pawb Equality in Housing Seminar and AGM
DESCRIPTION:Customer Profiling and Equality Information:Analysis\, Outcomes and Improving Service Delivery \nThis is a chance to increase your knowledge about how the equality information that you gather through customer profiling and other sources can be used to improve service delivery and equality related performance. This is a practice-focused session and will include:  \n  \n – Representatives from Hafod Housing Association exploring the framework they are developing for using and analysing customer profiling and equality information in relation to regulatory self-assessment outcomes.  – Representative from Housemark will be looking at tenant satisfaction and equality information. – A presentation from Morgan Cole about Data Protection and collecting and using equality information.  – A chance to find out about how Wrexham County Borough Council have identified and used equality information for outcomes as part of the results based accountability approach of their Community Cohesion Strategy. – Lively discussions on the practical application and challenges of IT systems in relation to utilising equality related customer profiling information for the tailoring of services\, the wider analysis of information and issues around data protection. – Opportunities to explore innovative approaches to analysis used by housing associations based in England. – A chance to explore how profiling information can be used to influence communication strategies and approaches. \n  \nThe cost for members is £35 \nThe cost for non-members is £45 \nAttendance at the AGM only is free \n  \nFor further information about the event\, please contact mair@taipawb.org or call 029 2053 7635.
URL:https://c3sc.org.uk/event-single/tai-pawb-equality-in-housing-seminar-and-agm/
LOCATION:The Culture and Media Centre\, Loudoun Square\, Cardiff\, CF10 5HW\, The Culture and Media Centre\, Loudoun Square\, Cardiff\, CF10 5HW 
CATEGORIES:Event
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