This one-day Child Poverty Action Group course examines how the new benefit will work and the likely effect on claimants.

Topics covered include:

• the aims of universal credit;
• when and how it will be introduced;
• which benefits it will replace and which will remain;
• who will be able to claim it;
• how it will be calculated;
• claims, payments and appeals;
• conditionality and sanctions.

Practical exercises and case studies will be used to highlight the main features of universal credit, and there will be time for discussion of issues and concerns.

Find out more and book your place.