This Cardiff Council training is for practising or potential first line managers.

The aim of this module is to develop knowledge and understanding and be able to manage performance in the workplace as required by a practising or potential first line manager.

By the end of this module the learner will:

• Understand the value of assessing performance to meet organisational and individual needs
• Know how to manage performance of individuals in the team
• Understand the value of feedback in the workplace
• Know how to manage underperformance in the workplace

To book your place, please email scwdp@cardiff.gov.uk