The way in which we communicate, both socially and professionally, has changed out of all recognition in the past few years. The rise in social media has presented organisations with far quicker and more immediate ways of communicating with customers, service users and staff. If you want to develop and improve your use of social media then this is the course for you.

This Cymorth Cymru course is intended to benefit:

·   Small to medium sized organisations.

·   Employees who are involved in customer communications and need to develop more in depth skills in modern communication techniques.

·   Organisations who want to learn more about how to unlock business potential through social media.

The main aims of the course are to provide an indepth look at how social media can enhance current communications techniques to help develop new business opportunities for their organisation using Social Media.
 

By the end of the course, you should:

·         Have an introduction to Social Media.

·         Understand the part Twitter, Facebook, Blogging and LinkedIn can play in a company’s communications.

·         Be able to understand the role of social media in developing links with customers.

·         Understand how to utilise cost effective social media.

·         How to blend modern and traditional communications to best effect.

The course will help you:

·               Develop greater awareness of the role of social media in an organisation’s communications.

·               Better support marketing and sales objectives through social media.

·               Better understand the value of Social Media to your organisation.

The course will include refreshments and lunch. Places will be offered on a first come basis.

Price: Cymorth members: £85 + VAT   Non-members: £120 + VAT (Including all materials, refreshments and lunch)