This course is for staff working in social care settings.

Learning Aim – to develop staff skills in the effective management, presentation and sharing of records and reports appropriate to the service intervention.

By the end of the programme participants will be able to:

• Recognise the importance of recording for the agency and the service user.
• Maintain accurate, complete, accessible and up to date records and reports.
• Provide evidence for judgements and decisions.
• Implement legal and policy frameworks for access to records and reports.
• Share records appropriately with individuals, families and carers.
• Identify the impact of selective perception on observation and recording.
• Reflect the service user’s perspective and views in the case record.
• Distinguish fact from opinion and provide an assessment and analysis of information.
• Maintain a clear focus in the case record, identifying the need for service, service goals and plans, service activities and the impact of services.

• A certificate of attendance will be issued to participants who attend the whole session.

How to book

Training courses run by Cardiff Council are now only accessible via the ‘Cardiff Council Academy Online on Learning Pool’. Each course participant must have an account on the site in order to make a booking and as managerial authorisation is required for each course booking, a line manager or training co-ordinator within your organisation must also have an account. Each account requires a unique username and email address.

– If you don’t have the accounts you require or are unsure if you’re already signed-up then please contact scwdp@cardiff.gov.uk

– If you already have the necessary account/s on the system then feel free to login on http://cardiff.learningpool.com in order to request the spaces you’d like.

Registration: 9am