Aim

The course aims to give you the strategies for maximising effective staff performance, increase your understanding of quality and continuous improvement and will enhance your ability to plan and drive change and improve your team working.
 

Content

This ILM endorsed programme will enhance your leadership approach, increase your repertoire of communication skills and techniques and your ability to build business critical relationships. 
 

Learning outcomes

By completing the programme participants will:

• Enhance their ability to plan and drive change
• Increase their range of strategies for maximising effective performance from their staff teams.
• Increase their repertoire of effective communication skills.
• Enhance the way they employ resources – people, time and information.
• Improve team working.
• Enhance their ability to build business critical relationships.
• Increase understanding of quality and continuous improvement.

Who this course is for

The programme is for staff who wish to enhance their management skills, knowledge and confidence.

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