As NHS and other organisations increasingly have to work together to solve common problems, influencing skills are more important than ever.

Influencing is a combination of persuasion and negotiation – being able to persuade others and negotiate to reach an agreement.

Influencing is a vital part of communication at work. Learning to make persuasion techniques more successful will lead to smarter and more efficient working.

Improved influencing skills can support you in:

• Getting your point of view across and getting things done
• Persuading others and reaching consensus
• Successful negotiation
• Motivating teams and stakeholders
• Becoming a more effective leader

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