Many organisations are seeing the benefit of gathering “real-life” stories from service users, staff and volunteers to help improve their service delivery. This session explores the range of methodology being used to collect and share stories and offers some practical exercises to get you thinking about how you might approach story gathering in your work.

The course is designed for frontline staff and managers looking to use story telling to engage service users, citizens and communities.

Find out more on the Participation Cymru website.