Many organisations are seeing the benefit of gathering "real-life" stories from service users, staff and volunteers to help improve their service delivery. This session explores the range of methodology being used to collect and share stories and offers some practical exercises to get you thinking about how you might approach story gathering in your work.The...
Working effectively with interpreters should be a skill, which every professional possesses. Working with an interpreter does present challenges and to ensure that equal opportunities are upheld and that certain groups are not denied access to any services. To achieve this aim, all professionals should receive training in working with interpreters as a core part...
Customer Profiling and Equality Information:Analysis, Outcomes and Improving Service DeliveryThis is a chance to increase your knowledge about how the equality information that you gather through customer profiling and other sources can be used to improve service delivery and equality related performance. This is a practice-focused session and will include: - Representatives from Hafod...
Steve Povey, Head of Shelter Cymru’s Legal Team, will provide a valuable insight into the revised Code of Guidance. The guidance provides a range of good practice to assist and work to prevent and tackle homelessness.This briefing will provide you with further details on the guidance that Local Authority staff and elected members must consider...
The Institute of Fundraising Cymru's South Wales conference will offer delegates a holistic insight into fundraising.An opportunity to enhance your fundraising skills with a full day of presentations and break out sessions with experienced practitioners in the field, and to meet up with other fundraisers in Wales.Compere - Arfon Haines DaviesThe Institute of FundraisingPeter Lewis -...
Children and young people consistently say that they would like to be able to talk more with their parents about these issues. Parents also would like support and information to enable them to do this with comfort and confidence. The range of issues presented by parents can vary enormously, from responding to questions from young...
Join Disability Wales as they continue their 40th anniversary celebrations. - On the evening of 17 October, there will be a 70s themed anniversary and disco - Annual Seminar on 18 October: expert speakers and depate on forty years of campaigning for disabled people's rights - AGM and Election of Board Members
This FREE training will give participants a greater awareness of what life is like for people with dual sensory impairments.The morning session will be repeated in the afternoon from 2-3.30pm.
This half-day Learning Disability Wales course serves as an introduction to PCP in transition and looks at how transition can impact young people. It looks to examine how the Real Opportunities Project works with young people, families and professionals to overcome some of the difficulties faced around transition.The course will look forward to the statutory...
This Participation Cymru WCVA course will help you explore how to use social media within your own organisation to engage with service users and communities.Target audience:Frontline staff and managers looking to develop the use of technology as a method to engage with service users and communities.Content:Participants will explore the use of social media as tools...
Cardiff Central Library, in partnership with Black Voluntary Sector Network Wales (BVSNW), presents Black History Month Celebration - with inspirational community champions: Betty Campbell, Glenn Jordan, Steve Khaireh and Sheila Hendrickson-Brown.FREE admission.
NewLink Wales invites you to their AGM.Speakers include Dr Josie Smith, Public Health Wales; Mark Erica, G4S; and Charlotte Hopkins, NewLink Wales.Refreshments will be provided.
