Course outline

This course will equip advisers with experience of money advice with the knowledge and skills to solve a range of problems presented by clients with multiple debts.

Learning objectives

By the end of this course you will be able to:

·        assess a client’s financial circumstances and determine the best way in which to present the information

·        identify the options available for dealing with a client’s priority and non-priority debts

·        develop an analytical and practical approach to dealing with clients with multiple debts

Level: Intermediate

Tutor: Marina Gallagher

Book by 6th December 2013 for a 10% discount. Visit www.citizensadvice.org.uk/advisertraining