This WCVA course aims to provide participants with an overview of LEAN methodology and other quality assurance tools and techniques that can be used to support an organisation making process improvements whilst still managing quality assurance.

By attending this course you will be able to:

– Improve your level of awareness of quality management, its benefits and importance of managing quality
– Understand the tools and techniques available to use
– Improve or introduce a quality assurance system for your organisation
– Introduce a quality assurance framework including LEAN using recognised tools and techniques to improve processes and the quality levels of services within your organisation

Who is this course for?

Individuals from organisations who are responsible for providing efficient and quality service delivery.

Price

FREE for third sector EU funded projects (sponsors or contractors) However, if you are not involved in the development and /or delivery of European funded projects, here are the prices:
A: £65  WCVA member
B: £80  Voluntary/community
C: £95  Private/public