When a young person texts 07520 615 718 they will connect to a School Nurse where they can obtain confidential advice, information and support. The service is active Monday to Friday and out of hours there will be a bounce-back messaging system offering a range of contact details for other organisations.
Cardiff and Vale UHB are the first in Wales to offer the service which is widely used across England.
Chat Health is an additional service to the weekly School Nurse Drop-ins, which are currently being reviewed to ensure that staff are fully equipped to support emotional and mental health issues.