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Carers Gateway Statement

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Unpaid carers information and advice from 1st April 2024

From 1st April 2024 the way in which unpaid carers in Cardiff and the Vale of Glamorgan access information and advice will change.

Cardiff residents – Independent Living Services: 029 2023 4234

Monday to Thursday: 8.30am to 5pm

Friday: 8.30am to 4.30pm

Email: [email protected]

Vale of Glamorgan residents – Contact Centre, C1V: 01446 700111

Monday to Friday 8.00am – 5.00pm

Text: C1V then your message to 60066

Email: [email protected]

This change is a result of the closure of the Care Collective on 31 March 2024.

The Cardiff and Vale Regional Partnership Board was saddened to hear of the urgent financial difficulties faced by the Care Collective which led to the decision to cease trading.

The Care Collective (previously Carers Trust South East Wales) has provided the Carers Gateway in Cardiff and Vale as an information and advice line for unpaid carers since 2019 as well as domiciliary care in the region.

Since receiving news of the formal closure, partners across Cardiff Council, the Vale of Glamorgan Council, Cardiff and Vale University Health Board, and a number of third sector partners have been working together to put alternative arrangements in place.

Our primary focus is that unpaid carers still have access to information and advice should they need it.

Unpaid carers remain a key priority in Cardiff and Vale You can find more information about what partners across the region have committed to doing to support unpaid carers by visiting our website:

Gwybodaeth a chyngor i ofalwyr di-dâl o 1 Ebrill 2024

O 1 Ebrill 2024 bydd y ffordd y bydd gofalwyr di-dâl yng Nghaerdydd a Bro Morgannwg yn cael gafael ar wybodaeth a chyngor yn newid.

Preswylwyr Caerdydd – Gwasanaethau Byw’n Annibynnol: 029 2023 4234

Dydd Llun i ddydd Iau: 8.30am i 5pm

Dydd Gwener: 8.30am i 4.30pm

E-bost: [email protected]

Preswylwyr Bro Morgannwg – Canolfan Gyswllt, Cyswllt Un Fro: 01446 700111

Dydd Llun i ddydd Gwener 8.00am – 5.00pm

Neges Destun: C1V yna eich neges i 60066

E-bost: [email protected]

Mae’r newid hwn o ganlyniad i gau’r Gydweithredfa Gofal ar 31 Mawrth 2024.

Roedd Bwrdd Partneriaeth Rhanbarthol Caerdydd a’r Fro yn drist i glywed am yr anawsterau ariannol brys a wynebodd y Gydweithredfa Gofal a arweiniodd at y penderfyniad i roi’r gorau i fasnachu.

Mae’r Gydweithredfa Gofal (Ymddiriedolaeth Gofalwyr De-ddwyrain Cymru gynt) wedi darparu’r Porth Gofalwyr yng Nghaerdydd a’r Fro fel llinell wybodaeth a chyngor i ofalwyr di-dâl ers 2019 yn ogystal â gofal cartref yn y rhanbarth.

Ers derbyn newyddion am y cau ffurfiol, mae partneriaid ar draws Cyngor Caerdydd, Cyngor Bro Morgannwg, Bwrdd Iechyd Prifysgol Caerdydd a’r Fro, a nifer o bartneriaid trydydd sector wedi bod yn cydweithio i roi trefniadau amgen ar waith.

Ein prif ffocws yw bod gofalwyr di-dâl yn dal i gael gafael ar wybodaeth a chyngor os bydd eu hangen arnynt.

Mae gofalwyr di-dâl yn parhau i fod yn flaenoriaeth allweddol yng Nghaerdydd a’r Fro. Gallwch gael mwy o wybodaeth am yr hyn y mae partneriaid ledled y rhanbarth wedi ymrwymo i’w wneud i gefnogi gofalwyr di-dâl trwy fynd i’n gwefan:

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