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DTSTART;VALUE=DATE:20150319
DTEND;VALUE=DATE:20150320
DTSTAMP:20260404T004251
CREATED:20150121T161022Z
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UID:47290-1426723200-1426809599@c3sc.org.uk
SUMMARY:An Introduction to Equality and Diversity
DESCRIPTION:This is a very interactive workshop which enables participants to discuss issues concerning Equality and Diversity\, and learn from each other as well as from the workshop facilitator. \nThe Diverse Cymru course will enable participants to: \n\nUnderstand what we mean by diversity and what equality and diversity mean in practice\nUnderstand more about diversity in organisations\nHave a basic knowledge of the Equality Act\nReflect on how stereotyping works and what can be done about it\nUnderstand how and when to challenge\nAction plan  \n\nFind out more and book online via the Diverse Cymru website.
URL:https://c3sc.org.uk/event-single/an-introduction-to-equality-and-diversity/
LOCATION:Diverse Cymru\, 3rd Floor\, Alexandra House\, 307-315 Cowbridge Road East\, Canton\, Cardiff CF5 1JD\, Diverse Cymru\, 3rd Floor\, Alexandra House\, 307-315 Cowbridge Road East\, Canton\, Cardiff CF5 1JD 
CATEGORIES:Training
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DTSTART;TZID=Europe/London:20150319T100000
DTEND;TZID=Europe/London:20150319T120000
DTSTAMP:20260404T004251
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UID:47372-1426759200-1426766400@c3sc.org.uk
SUMMARY:Managers Forum Meeting
DESCRIPTION:Cardiff Council SCWDP is planning to hold a discussion group for managers at the Novotel Hotel. They are inviting you to attend to explore how SCWDP resources are used equitably and how SCWDP can help and support you in your responsibility to ensure your workforce remains confident and competent.During this meeting there will be a variety of speakers and interesting topics will be discussed and debated. \nPlease email your RSVP to David Brown by the 9th March 2015 at davbrown@cardiff.gov.uk
URL:https://c3sc.org.uk/event-single/managers-forum-meeting-2/
LOCATION:Novotel\, Atlantic Wharf\, Schooner Way\, Cardiff\, Novotel\, Atlantic Wharf\, Schooner Way\, Cardiff 
CATEGORIES:Meeting
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DTSTART;TZID=Europe/London:20150319T100000
DTEND;TZID=Europe/London:20150319T160000
DTSTAMP:20260404T004251
CREATED:20150205T101056Z
LAST-MODIFIED:20150205T101056Z
UID:47337-1426759200-1426780800@c3sc.org.uk
SUMMARY:Dealing with Difficult Client Situations
DESCRIPTION:Most people working in the front line have experienced a range of difficult client situations. Race Equality First and AdviceUK are working together to offer this practical one-day course to look at some of these and how we can deal with them. \nDealing with difficult clients is a skill. \nThis course helps you to develop that skill using a mixture of learning\, participation and discussion.  \nYou will also have the opportunity to share ideas for best practice. \nWe will action plan together for improvement. \nThis course is suitable for both new and experienced staff. \n  \nLearning objectives: \nThis one-day course is designed to help : \n\nExplore what is meant by ‘difficult/demanding clients’\nIdentify your responsibilities and those of the client!\nDiscuss reasons why clients are/become ‘difficult’\n\n\nDecide on practical strategies for dealing with a range of difficult client situations\n\nAll attendees get a certificate and full hand-out materials. \n£100 for anyone from AdviceUK member organisation \nOthers – please contact Race Equality First for details. \nFor course enquiries: \nRing 0300 777 0108         Email : training@adviceuk.org.uk \nWeb: http://www.adviceuk.org.uk/dealing-difficult-clients/ \n 
URL:https://c3sc.org.uk/event-single/dealing-with-difficult-client-situations/
LOCATION:Race Equality First (Cardiff)\, First Floor West\, 113-116 Bute Street\, Cardiff CF10 5EQ\, Race Equality First (Cardiff)\, First Floor West\, 113-116 Bute Street\, Cardiff CF10 5EQ
CATEGORIES:Training
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