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X-WR-CALDESC:Events for C3SC - Cardiff Third Sector Council
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DTSTART;TZID=Europe/London:20150715T110000
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SUMMARY:Webinar: How service user experience can improve strategic direction and services
DESCRIPTION:The webinar will examine how understanding service users’ requirements can improve the way in which organisations plan their services. \nThe webinar will focus on: \n\nWhether it matters what you call service users\, be it customer\, patient\, citizen\, or tenant.\nThe strategic benefits of improved use of experience and engagement.\nThe barriers to effective strategic use of engagement and experience and how do you overcome them\nHow to improve the strategic use of experience and engagement\n\nFurther information is available on the Wales Audit Office website.  \nStaff should register register with Go To Webinar for their place.
URL:https://c3sc.org.uk/event-single/webinar-how-service-user-experience-can-improve-strategic-direction-and-services/
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