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SUMMARY:C3SC Training: Techniques for Managing Challenging Situations
DESCRIPTION:The course aims to provide participants with tools and approaches to positively resolve conflict situations in the work place. This course will help you to manage conflict at work and learn new behaviours and strategies to help resolve conflict situations. \nBy the end of the session\, participants will be able to: \n\nrecognise when and why conflict occurs\nexplore the dangers and opportunities in conflict situations and identify our personal responses to conflict\nunderstand the importance of effective communication skills and techniques for behaving assertively\ndevelop strategies for successful conflict resolution\n\nIdeal for: Trustees\, board members\, committee members and staff of voluntary organisations in Wales \nBook online \nAlternatively\, email training@c3sc.org.uk or call us on (029) 2048 5722.
URL:https://c3sc.org.uk/event-single/c3sc-training-techniques-for-managing-challenging-situations/
LOCATION:C3SC Office\, Third Floor\, Baltic House\, Mount Stuart Square\, Cardiff\, CF10 5FH\, C3SC Office\, Third Floor\, Baltic House\, Mount Stuart Square\, Cardiff\, CF10 5FH
CATEGORIES:Training
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